ORA-600 [KGHALO4], [0x388c3e060], [] in 10.2.0.1

(Doc ID 340976.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Oracle Server - Enterprise Edition - Version: 10.2.0.1 to 10.2.0.1 - Release: 10.2 to 10.2
Information in this document applies to any platform.

Symptoms

Alert log is showing errors:

ORA-00600: internal error code, arguments: [KGHALO4], [0x388C3E060], [], [], [], [], [], []

The stack trace contains:

ksedmp <- kgerinv <- kgesinv <- kgesin <- kghalo <- ksmasgn <- kghnospc <- kghalo <- ksmdacnk <- ksmdget <- kssadpm <- kjlalc <- kjxnrl <- kjxrri <- kjmxmpm <- kjmpmsgi <- kjmdm <- ksbrdp <- opirip <- opidrv <- sou2o <- opimai_real <- main <- start


And, in some cases, the instance will terminate.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms