My Oracle Support Banner

Upgrade to Portal 10.1.4 Raises Error Message : Database Version Is Not Supported (Doc ID 361176.1)

Last updated on FEBRUARY 14, 2019

Applies to:

Oracle Database - Enterprise Edition - Version to [Release 10.2]
Portal - Version to [Release 10gR2]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Information in this document applies to any platform.


When upgrading the Portal metadata repository from release to, the Metadata Repository Upgrade Assistant (MRUA) may not proceed because the database release of the metadata repository is not supported by MRUA:

Running on Windows

OracleAS Metadata Repository Upgrade Assistant

Enter the password for SYS:
Enter the password for cn=orcladmin:
Enter the password for cn=orcladmin:
Error: Database version is not supported

This problem can occur when using database release to


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.