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Ora-7445[Kgllkrel] And Instance Crashed (Doc ID 369401.1)

Last updated on MARCH 29, 2019

Applies to:

Oracle Database - Enterprise Edition - Version 9.2.0.7 to 10.1.0.4 [Release 9.2 to 10.1]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Instance crashed. after 11.5.10 CU2 patch  has been applied.

Alert log file shows the following errors::

    ORA-07445: exception encountered: core dump [kgllkrel()+716] [SIGSEGV] [Address not mapped to object]
    ORA-00602: internal programming exception
    ORA-07445: exception encountered: core dump [kgllkrel()+716] [SIGSEGV] [Address not mapped to object]
    PMON: terminating instance due to error 602
    ORA-00602: internal programming exception
    Instance terminated by PMON, pid = 21522

The call stack reported in the trace file is:

    kgllkrel kgllkdl kglssr ksuxds kssxdl kssdch_stage ksudlp kssxdl ksuxdl ksuxda ksucln

Cause

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In this Document
Symptoms
Cause
Solution
References

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