Ora-7445[Kgllkrel] And Instance Crashed (Doc ID 369401.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Oracle Server - Enterprise Edition - Version: 9.2.0.7 to 10.1.0.4 - Release: 9.2 to 10.1
Information in this document applies to any platform.

Symptoms

Instance crashed. after 11.5.10 CU2 patch  has been applied.

Alert log file shows the following errors::

    ORA-07445: exception encountered: core dump [kgllkrel()+716] [SIGSEGV] [Address not mapped to object]
    ORA-00602: internal programming exception
    ORA-07445: exception encountered: core dump [kgllkrel()+716] [SIGSEGV] [Address not mapped to object]
    PMON: terminating instance due to error 602
    ORA-00602: internal programming exception
    Instance terminated by PMON, pid = 21522

The call stack reported in the trace file is:

    kgllkrel kgllkdl kglssr ksuxds kssxdl kssdch_stage ksudlp kssxdl ksuxdl ksuxda ksucln

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms