My Oracle Support Banner

ORA-7445 [kcbzfb+346] After Applying Patchset 5 (Doc ID 434884.1)

Last updated on AUGUST 04, 2018

Applies to:

Oracle Server - Enterprise Edition - Version: to
Microsoft Windows XP (64-bit AMD64 and Intel EM64T)
Microsoft Windows Server 2003 (64-bit AMD64 and Intel EM64T)


After application of the patchset 5 for the Windows 64-bit platforms, the database cannot be started and generates the following the errors:

ORA-07445: exception encountered: core dump [ACCESS_VIOLATION] [kcbzfb+346]  [PC:0x4E8616] [ADDR:0xFB] [UNABLE_TO_READ] []


ORA-00474: SMON process terminated with error


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.