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ORA-7445 [kcbzfb+346] After Applying 10.2.0.3 Patchset 5 (Doc ID 434884.1)

Last updated on MARCH 18, 2019

Applies to:

Oracle Database - Enterprise Edition - Version 10.2.0.3 to 10.2.0.3 [Release 10.2]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
z*OBSOLETE: Microsoft Windows XP (64-bit AMD64 and Intel EM64T)
Microsoft Windows x64 (64-bit)
Microsoft Windows XP (64-bit AMD64 and Intel EM64T)Microsoft Windows Server 2003 (64-bit AMD64 and Intel EM64T)

Symptoms

After application of the 10.2.0.3 patchset 5 for the Windows 64-bit platforms, the database cannot be started and generates the following the errors:

ORA-07445: exception encountered: core dump [ACCESS_VIOLATION] [kcbzfb+346]  [PC:0x4E8616] [ADDR:0xFB] [UNABLE_TO_READ] []
and
ORA-00474: SMON process terminated with error

Changes

Database upgraded to 10.2.0.3 patchset 5 on Windows 64-bit platform.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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