ORA-7445 [kcbzfb+346] After Applying 10.2.0.3 Patchset 5 (Doc ID 434884.1)

Last updated on DECEMBER 16, 2008

Applies to:

Oracle Server - Enterprise Edition - Version: 10.2.0.3 to 10.2.0.3
Microsoft Windows XP (64-bit AMD64 and Intel EM64T)
Microsoft Windows Server 2003 (64-bit AMD64 and Intel EM64T)

Symptoms

After application of the 10.2.0.3 patchset 5 for the Windows 64-bit platforms, the database cannot be started and generates the following the errors:

ORA-07445: exception encountered: core dump [ACCESS_VIOLATION] [kcbzfb+346]  [PC:0x4E8616] [ADDR:0xFB] [UNABLE_TO_READ] []

and

ORA-00474: SMON process terminated with error

Cause

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