Getting ORA-7445 [eoa_scan_mark_eobject()] Errors In Stellent/Oracle Integration (Doc ID 445212.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Oracle Server - Enterprise Edition - Version: 10.2.0.2
This problem can occur on any platform.

Symptoms

On 10.2.0.2 in Production:
During normal DB operation, the following error occurs.

ERROR
ORA-07445: exception encountered: core dump [eoa_scan_mark_eobject()+183] [SIGSEGV] [Address not mapped to object] [0x0] [] []


The stack trace is similar to:

eoa_scan_mark_eobje eoscan_joe_stack_se eoa_strong_scan eoa_scan_stkmem
eoa_scan_active_stackmems eoa_gc_mswmem_with_stack eomsgc_inner_gc

Changes

Oracle Finacials is having randon DB disconnects which ultimately end up in a ORA-3113 and ORA-7445  [eoa_scan_mark_eobject()+183] error messages. 

Cause

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