How to Collect Diagnostics for Database Hanging Issues (Doc ID 452358.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Database - Personal Edition - Version 9.0.1.0 and later
Oracle Database - Standard Edition - Version 9.0.1.0 and later
Oracle Database - Enterprise Edition - Version 9.0.1.0 and later
Information in this document applies to any platform.

Goal

When a database appears to be hung, it is useful to collect information from the database in order to determine the root cause of the hang. The root cause of  the hang can often be isolated and solved using the diagnostic information gathered. Alternatively, if this is not possible, we can use the information obtained in order to help eliminate future occurences

Performance Service Request Diagnostic Collection (SRDC) documents

Service Request Data Collection (SRDC) documents have been specially designed to provide the reader with the necessary instructions to provide a step by step guide to collecting information for a various common Database Performance Issues.

<Document 1938786.1> List of Available Database Performance Related SRDC Documents

Solution

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