How to Collect Diagnostics for Database Hanging Issues
(Doc ID 452358.1)
Last updated on FEBRUARY 08, 2018
Applies to:Oracle Database - Personal Edition - Version 18.104.22.168 and later
Oracle Database - Standard Edition - Version 22.214.171.124 and later
Oracle Database - Enterprise Edition - Version 126.96.36.199 and later
Information in this document applies to any platform.
When a database appears to be hung, it is useful to collect information from the database in order to determine the root cause of the hang. The root cause of the hang can often be isolated and solved using the diagnostic information gathered. Alternatively, if this is not possible, we can use the information obtained in order to help eliminate future occurences
Performance Service Request Diagnostic Collection (SRDC) documents
Service Request Data Collection (SRDC) documents have been specially designed to provide the reader with the necessary instructions to provide a step by step guide to collecting information for a various common Database Performance Issues.
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