ORA-3113 And ORA-7445 [kcbzww] Database doesn't Open (Doc ID 455979.1)

Last updated on AUGUST 01, 2014

Applies to:

Oracle Database - Enterprise Edition - Version 10.2.0.3 and later
Information in this document applies to any platform.
***Checked for relevance on 01-Aug-2014***

Symptoms

Database startup fails with ora-7445[kcbzww].

 

In alert.log:

Wed Aug 22 16:56:38 2007
ALTER DATABASE OPEN
Wed Aug 22 16:56:38 2007
Thread 1 opened at log sequence 1
  Current log# 3 seq# 1 mem# 0: C:\KTSC\KTEST\REDO03.LOG
Successful open of redo thread 1
Wed Aug 22 16:56:38 2007
SMON: enabling cache recovery
Wed Aug 22 16:56:38 2007
Successfully onlined Undo Tablespace 1.
Wed Aug 22 16:56:38 2007
SMON: enabling tx recovery
Wed Aug 22 16:56:38 2007
Database Characterset is WE8MSWIN1252
Wed Aug 22 16:56:39 2007
Errors in file c:\oracle\admin\ktest\udump\ktest_ora_5652.trc:
ORA-07445: exception encountered: core dump [ACCESS_VIOLATION] [_kcbzww+329]



In trace file:

Oracle Database 10g Enterprise Edition Release 10.2.0.3.0 - Production
With the OLAP and Data Mining options
Windows Server 2003 Version V5.2 Service Pack 1

*** SERVICE NAME:(SYS$USERS) 2007-08-22 16:56:39.328
*** SESSION ID:(29.3) 2007-08-22 16:56:39.328
*** 2007-08-22 16:56:39.328
ksedmp: internal or fatal error
ORA-07445: exception encountered: core dump:[ACCESS_VIOLATION] [_kcbzww+329] [PC:0x498D45] [ADDR:0xB252C0D8] [UNABLE_TO_READ] []
Current SQL statement for this session:
select order#,columns,types from access$ where d_obj#=:1


Call stack trace:

kcbzww kcbzgb kcbzib kcbgtcr ktrget kdiixs1 qerixtFetch qertbFetchByRowID  opifch2 opifch opiodr rpidrus rpidru rpiswu2 rpidrv rpifch kqllod

 

Cause

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