Ora-600[3708] On Database Shutdown

(Doc ID 604067.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 10.2.0.1 to 10.2.0.4 [Release 10.2]
Information in this document applies to any platform.
***Checked for relevance on 11-Feb-2013***

Symptoms

Database shutdown fails with the following:

Errors in file /logisys/oracle/admin/xbt/bdump/xbt_lgwr_1560598.trc:
Thu Jun 19 20:16:25 2008
Errors in file /logisys/oracle/admin/xbt/udump/xbt_ora_1544374.trc:
ORA-00600: internal error code, arguments: [3708], [910], [], [], [], [], [], []
Thu Jun 19 20:16:26 2008
CLOSE: Error 600 during database close
Thu Jun 19 20:16:26 2008
SMON: enabling cache recovery
SMON: enabling tx recovery
Thu Jun 19 20:16:26 2008
ORA-600 signalled during: ALTER DATABASE CLOSE NORMAL...

Call stack from ORA-600 trace file:
kcttsc<- kcfcld <- dbsclose <- adbdrv <- opiexe
<- opiosq0 <- kpooprx <- kpoal8 <- opiodr <- ttcpip
<- opitsk <- opiino <- opiodr <- opidrv <- sou2o
<- opimai_real <- main

Call stack from LGWR file:
ksdxfdmp <- ksdxcb <- sspuser <- 000044BC <- skgpwwait
<- ksliwat <- kslwaitns <- kskthbwt <- kslwait <- kcrrwstp
<- kcrrsas <- kcrrxmp <- kcrrstpaa <- kctcls <- kcttha
<- ksbabs <- ksbrdp <- opirip <- opidrv <- sou2o
<- opimai_real <- main

Cause

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