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Update May Raise One or Some ORA-7445 Error(s) With First Argument Like [_memcpy], [_intel_fast_memcpy.A], [_memmove], [kgidum] or [kgscDump] (Doc ID 729206.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Database - Enterprise Edition - Version 9.2.0.8 to 10.2.0.4 [Release 9.2 to 10.2]
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Cloud Schema Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

You could be getting either of the following errors in the alert.log or all of them while running an update statement:

ORA-07445: exception encountered: core dump [_memmove()+2369] [SIGSEGV] [Address not mapped to object] [0x9FFFFFFFBF200000] [] []

ORA-07445: exception encountered: core dump [kgidum()+1536] [SIGSEGV] [Address not mapped to object] [0x9FFFFFFFBF200000] [] []

ORA-07445: exception encountered: core dump [kgscDump()+1376] [SIGSEGV] [Address not mapped to object] [0xB38F00000000B1] []

ORA-7445: exception encountered: core dump [_memcpy()+2369] [SIGSEGV]
[Invalid permissions for mapped object] [0x9FFFFFFFBF448028] [] []

ORA-07445: exception encountered: core dump[_intel_fast_memcpy.A()+10] [SIGSEGV] [Invalid permissions for mapped object] [0x2A9768C000] [] []


The call stack extracted from the trace file for the above error(s) will look similar to:

... updgrh upduaw kdusru kauupd updrow qerupRowProcedure qerupFetch updaul updThreePhaseExe updexe opiexe kpoal8 opiodr ttcpip opitsk opiino opiodr opidrv ...

In cases, the call stack functions may be presented like:

... intel_fast_memcpy updgrh PGOSF480_upduaw kdusru kauupd updrow PGOSF536_qerupRow Procedure qerupFetch updaul updThreePhaseExe updexe opiexe ...


If you enable the 1551 event tracing, a trace file is generated at the time of the internal error reporting the following:

Errors in file /u10/app/oracle/admin/sid/udump/sid_ora_x.trc:
ORA-01551: extended rollback segment, pinned blocks released

 

Changes

Upgraded to 9.2.0.8 or 10.2.0.4.

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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