How to Log Good Service Requests for Database Upgrade/Migration Issues
(Doc ID 732897.1)
Last updated on SEPTEMBER 20, 2018
Applies to:Oracle Database - Enterprise Edition - Version 22.214.171.124 to 126.96.36.199 [Release 9.2 to 11.2]
Oracle Database Upgrade Assistant - Version 188.8.131.52 to 184.108.40.206 [Release 9.2 to 11.2]
Information in this document applies to any platform.
In an ongoing effort to improve our product quality and service to our customers, we have identified an initial checklist of all information that can be provided to (or requested by) Global Customer Support for Database upgrade/migration issues. It can also be used by customers to upload data proactively while raising the SR.
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In this Document
|Issues during upgrade|