How to Log Good Service Requests for Database Upgrade/Migration Issues
(Doc ID 732897.1)
Last updated on SEPTEMBER 06, 2021
Applies to:Oracle Database Backup Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Cloud Service - Version N/A and later
Oracle Database - Enterprise Edition - Version 220.127.116.11 to 18.104.22.168.0 [Release 9.2 to 19]
Information in this document applies to any platform.
In an ongoing effort to improve our product quality and service to our customers, we have identified an initial checklist of all information that can be provided to (or requested by) Global Customer Support for Database upgrade/migration issues. It can also be used by customers to upload data proactively while raising the SR.
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In this Document
|Issues during upgrade|