How to Log Good Service Requests for Database Upgrade/Migration Issues (Doc ID 732897.1)

Last updated on SEPTEMBER 06, 2021

Applies to:

Oracle Database Backup Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Cloud Service - Version N/A and later
Oracle Database - Enterprise Edition - Version 9.2.0.1 to 19.6.0.0.0 [Release 9.2 to 19]
Information in this document applies to any platform.

Goal

In an ongoing effort to improve our product quality and service to our customers, we have identified an initial checklist of all information that can be provided to (or requested by) Global Customer Support for Database upgrade/migration issues. It can also be used by customers to upload data proactively while raising the SR.

Solution

	To view full details, sign in with your My Oracle Support account.
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In this Document

Goal

Solution

Issues during upgrade

Hang Issues

References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

How to Log Good Service Requests for Database Upgrade/Migration Issues (Doc ID 732897.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!