Getting ORA-07445 [_kokcup] error (Doc ID 733647.1)

Last updated on JUNE 13, 2013

Applies to:

Oracle Server - Enterprise Edition - Version: 9.2.0.1 to 10.2.0.4
This problem can occur on any platform.

Symptoms

Problem Statement:
You may get the following error in the alert log
ORA-07445: exception encountered: core dump [ACCESS_VIOLATION] [_kokcup+97] [PC:0x8B1AE9][ADDR:0x34] [UNABLE_TO_READ] []

From the trace file, you may see the following call stack:

kokcup kocdsfr PGOSF180__kocdrtr kohdee kohedud 
kohedu koccnfr koctcn kodmtrm kokgugc . . . .




Cause

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