Getting ORA-07445 [_kokcup] error

(Doc ID 733647.1)

Last updated on JUNE 13, 2013

Applies to:

Oracle Server - Enterprise Edition - Version: to
This problem can occur on any platform.


Problem Statement:
You may get the following error in the alert log
ORA-07445: exception encountered: core dump [ACCESS_VIOLATION] [_kokcup+97] [PC:0x8B1AE9][ADDR:0x34] [UNABLE_TO_READ] []

From the trace file, you may see the following call stack:

kokcup kocdsfr PGOSF180__kocdrtr kohdee kohedud 
kohedu koccnfr koctcn kodmtrm kokgugc . . . .


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms