How to Log Good Service Request for Oracle Universal Installer (OUI)/Oracle Database Installation Issues?

(Doc ID 736819.1)

Last updated on JULY 13, 2017

Applies to:

Oracle Universal Installer - Version to
Information in this document applies to any platform.


In an ongoing effort to improve our product quality and service to our customers, we have identified an initial checklist of all information that can be provided to (or requested by) Global Customer Support for DatabaseĀ OUI issues. It can also be used by customers to upload data proactively while creating SR.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms