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How to Log Good Service Request for Oracle Universal Installer (OUI)/Oracle Database Installation Issues? (Doc ID 736819.1)

Last updated on SEPTEMBER 08, 2021

Applies to:

Oracle Universal Installer - Version to
Information in this document applies to any platform.


In an ongoing effort to improve our product quality and service to our customers, we have identified an initial checklist of all information that can be provided to (or requested by) Global Customer Support for Database OUI issues. It can also be used by customers to upload data proactively while creating SR.


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