How to Log Good Service Request for Oracle Universal Installer (OUI)/Oracle Database Installation Issues? (Doc ID 736819.1)

Last updated on JULY 13, 2017

Applies to:

Oracle Universal Installer - Version 2.2.0.18 to 12.1.0.1
Information in this document applies to any platform.

Goal

In an ongoing effort to improve our product quality and service to our customers, we have identified an initial checklist of all information that can be provided to (or requested by) Global Customer Support for DatabaseĀ OUI issues. It can also be used by customers to upload data proactively while creating SR.

Solution

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