An Email Containing Arabic Characters Sent With UTL_MAIL Contains Question Marks In The Body (Doc ID 740605.1)

Last updated on JULY 05, 2017

Applies to:

PL/SQL - Version 10.1.0.2 and later
Information in this document applies to any platform.
This problem can occur on any platform.
***Checked for relevance on 21-Nov-2013***

Symptoms

An email, containing arabic characters in the subject and the body, is sent using the UTL_MAIL.SEND procedure, but when the email is received the body contains question marks instead of the arabic text, while the subject is correct.

The NLS_CHARACTERSET database parameter is set to AL32UTF8

Cause

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