ORA-7445 [kwqidafc0()] followed by ORA-25326 and ORA-3135 Errors (Doc ID 741999.1)

Last updated on FEBRUARY 08, 2017

Applies to:

Oracle Server - Enterprise Edition - Version: 10.2.0.1 to 10.2.0.4 - Release: 10.2 to 10.2
Oracle Server - Enterprise Edition - Version: 11.1.0.6 to 11.1.0.7   [Release: 11.1 to 11.1]
Information in this document applies to any platform.
***Checked for relevance on 14-FEB-2012***

Symptoms

The Enterprise Manager Agent (EMAGENT) shadow process is generating the following errors during dequeue operations:

ORA-07445: [ACCESS_VIOLATION] [_kwqidafc0+124] [PC:0x119AF60] [ADDR:0x4] [UNABLE_TO_READ] []
ORA-25326: Array dequeue operation failed for message at index 1
ORA-03135: connection lost contact

The Call Stack will show the following:

kwqidafc0 <- kwqididqx <- kpoaqdq <- opiodr <- ttcpip <- opitsk <- opiino <- opiodr <- opidrv <- sou2o <- opimai_real <- opimai

Cause

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