Search Fails for Members of User Groups When Using a NTFS Source (Doc ID 742641.1)

Last updated on NOVEMBER 01, 2016

Applies to:

Oracle Secure Enterprise Search - Version 10.1.8.4 to 10.1.8.4
Information in this document applies to any platform.

Symptoms

Using Secure Enterprise Search 10.1.8.3.0 on Microsoft Windows Server 2003.

After activating the Identity Plugin for Active Directory (AD) and creating an NTFS source, the following behavior is observed after running the source scheduler, and the crawler indexed all the documents.

- When logging in to SES with a user who has permissions directly over the NTFS folder, the user get results for the search.

- If logging in to SES with a user who is a member of a group, having the group permissions over the folder, the user gets no result when searching
(The result of the search is 0 results.)


In the crawler log , the following errors are observed :

14:13:51:735 DEBUG  filter_0    acl :A<user>@<domain>,A<user>@<domain>,
14:13:51:735 DEBUG  filter_0    look up identity <user>
14:13:51:766 DEBUG  filter_0    identity user GUID=null
14:13:51:766 ERROR  filter_0    EQG-31212: Principal "<GroupName>" cannot be validated
14:13:51:766 DEBUG  filter_0    Principal (user) : setacl<user>
EQG-31212: Principal "<user>"  cannot be validated
14:13:51:766 DEBUG  filter_0    look up identity <user>@<domain>
14:13:51:766 DEBUG  filter_0    identity user GUID=null
14:13:51:766 ERROR  filter_0    EQG-31212: Principal "<Group Name>@<domain>" cannot be validated
14:13:51:766 DEBUG  filter_0    Principal(<user>@<domain>) =: <User_Name>@<domain>
EQG-31212: Principal "<Group Name>@<domain>" cannot be validated
14:13:51:766 DEBUG  filter_0    look up identity <user>
14:13:51:766 DEBUG  filter_0    <Group Name> : format ROLE_NAME
14:13:51:797 ERROR  filter_0  more than one user! java.lang.Exception oracle.search.plugin.security.idm.IDMHandler:searchRoleProfile:278
oracle.search.plugin.security.idm.IdentityPluginIDMImpl:validateGroup:300
 oracle.search.im.IDPIdentityManager:lookupIdentity:478
oracle.search.crawler.AclHelper:addPrincipal:370
oracle.search.plugin.ntfs.NTFSCrawlerPlugin:setacls:327
oracle.search.plugin.ntfs.NTFSCrawlerPlugin:crawl:580  oracle.search.crawler.CrawlingThread:run:1419
14:13:51:797 ERROR  filter_0    identity look up error:=oracle.search.sdk.common.PluginException: more than one user!
14:13:51:797 ERROR  filter_0    EQG-31212: Principal "<Group Name>" cannot be validated
14:13:51:797 ERROR  filter_0    Principal (group) =: setacls<user>
EQG-31212: Principal "<Group Name>"  cannot be validated

Cause

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