ORA-600[504][Mutex Stats] Error (Doc ID 759706.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Oracle Server - Enterprise Edition - Version: 10.2.0.3
This problem can occur on any platform.

Symptoms

The following error is seen in the alert log:    
     ORA-00600: internal error code, arguments: [504]...[Mutex Stats],[0], [2], [0x000000000]

The call stack can look like this:    
     ksl_level_check  kslgetl  ksl_get_child_latches  kslgpl  ksfgpl  kgxWait  kgxExclusive
                kqlfFillBindData  kqlffc  kqlfgo  kgligo

Note that function 'kgxWait' is mandatory in the call stack for this document to be applicable to your situation.

Cause

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