Empty Certificate Popup Displayed When Accessing Oracle Certificate Authority Administration

(Doc ID 761662.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Security Service - Version: 10.1.2 to 10.1.4
This problem can occur on any platform.

Symptoms

After installing Oracle Certificate Authority (OCA), unable to access the Oracle Certificate Authority (OCA) Administration pages from the browser.

URL accessed: https://<hostname>:6600/oca/admin

A certificate popup is displayed but no certificates are available for selection. If Cancel is pressed to continue without selecting a certificate the error 'Page Cannot be Displayed' occurs.


Steps to reproduce:

1. Install OCA successfully, no errors during installation
2. Access https://<hostname>:6600/oca/admin from a browser
3. Complete enrollment so that the OCA Administrator certificate is issued: install it successfully the
browser
4. Access https://<hostname>:6600/oca/admin again: the empty certificate popup is displayed

 

Cause

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