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Explanation and Options To Handle "Checking operating system version: must be ... Failed" OUI errors (Doc ID 763143.1)

Last updated on AUGUST 19, 2019

Applies to:

Oracle Database - Enterprise Edition - Version and later
Oracle Universal Installer - Version and later
Oracle Database - Standard Edition - Version and later
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Information in this document applies to any platform.


When the Oracle Universal Installer (OUI) encounters an Operating System (OS) that it is not familiar with, it displays an error, and terminates.

The primary purpose of this NOTE is to provide an understanding to Oracle Customers of why the OUI is designed to behave this way, and what options the Customer has to handle the OUI's behavior.

A secondary purpose of this NOTE is to list (to reference) the specific My Oracle Support NOTEs that exist to document this common OUI response during specific RDBMS / OS install attempts.


This NOTE will be useful to DBAs that are attempting to install any RDBMS version on any OS, and are encountering the OUI error message:

Checking operating system version: must be {a list that will vary from OS to OS}
Failed <<<<
Exiting Oracle Universal Installer, ...


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