Running SQL Access Advisor from OEM causes ORA-7445 [QSMSSINI()+1202] (Doc ID 785142.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 10.2.0.1 to 10.2.0.4 [Release 10.2]
Information in this document applies to any platform.
This problem can occur on any platform.
Oracle Server Enterprise Edition - Version: 10.2.0.1 to 10.2.0.4
***Checked for relevance on 07-Feb-2013***

Symptoms

When running a job generated by "SQL Access Advisor", it is stopped with:
REASON="Job slave process was terminated" 

The alert.log reports:
ORA-07445 : exception encountered: core dump [qsmssini()+1202] [SIGSEGV] [Address not mapped to object] [0x0] [] []

Changes

The SQL Access Advisor can generate this access violation, if the user creates a hypothetical workload for the SQL Access Advisor and the database character set is multi-byte or Unicode.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms