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ORA-00600 [Ztsmstore Failed] When Valid Wallets are Opened or Master Keys for TDE Are Created or Reset (Doc ID 785600.1)

Last updated on FEBRUARY 04, 2020

Applies to:

Advanced Networking Option - Version to [Release 10.2 to 11.1]
Information in this document applies to any platform.


Trying to add a master encryption key for TDE using into an existing wallet or resetting it with:

alter system set encryption key identified by "password";

fails with:

alter system set encryption key identified by "password"
ORA-00600: internal error code, arguments : [ztsmstore failed],[18446744073709550614], [], [], [], [], [], []

Alternative errors that can result from the same situation:

ORA-28367: wallet does not exist
ORA-28353: failed to open wallet
This issue tends to appear mostly when the wallets have been precreated or modified with orapki, OWM or mkwallet, but this is not an absolute rule.


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