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Crawler Fails with OracleAS Portal 11g and Oracle SSO (Doc ID 816929.1)

Last updated on OCTOBER 12, 2018

Applies to:

Oracle Secure Enterprise Search - Version: to
This problem can occur on any platform.


- Create an OracleASPortal source in OracleSES, and configure authentication with user and password.

- The following error is seen.
***Crawler raised the following error for data source "host01:Portal
Design-Time Pages" at time Jan 04, 2009 21:25:38***
EQG-30274: SSO login error; possibly due to incorrect user name or password 

- The crawler log shows (some line breaks for clarity):
21:25:38:422 INFO  monitor  Send back remote command execution result
21:25:38:491 ERROR main     EQG-30061: Unable to execute crawler callback
21:25:38:491 ERROR main     java.sql.SQLException:
ORA-20000: Oracle Secure Enterprise Search error User-Defined Exception
EQG-10309: schedule not executed 


- Using OracleSES or and OracleAS Portal 11g which is configured with Oracle Identity Management and Oracle Single Sign On (SSO).


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