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Troubleshooting Database Startup/Shutdown Problems (Doc ID 851057.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Database - Enterprise Edition - Version 8.0.4.1 to 12.2.0.1 [Release 8.0.4 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 21-Jul-2017***

Purpose

This troubleshooting guide for handling startup/shutdown issues.

The main purpose is to provide the Database Administrators an understanding of the issue and the diagnostic information to be collected before raising a Service Request with Oracle Support

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Issues Encountered During Database Shutdown
 Diagnostic Information to be Collected for Troubleshooting Issues During Shutdown
 Issues Encountered During Database Startup
 Diagnostic Information to be Collected For Troubleshooting Issues During Startup
References

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