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Collecting The Required Information For Support To Validate & Troubleshoot ASM/ASMLIB Issues. (Doc ID 869526.1)

Last updated on OCTOBER 30, 2019

Applies to:

Oracle Database - Enterprise Edition - Version to [Release 10.1 to 12.1]
Linux OS - Version Oracle Linux 4.4 to Oracle Linux 6.5 with Unbreakable Enterprise Kernel [3.8.13] [Release OL4U4 to OL6U5]
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Linux x86
Linux Itanium
Linux x86-64


1) The present document provides a list of steps to collect the required information to troubleshoot & diagnostic ASM/ASMLIB Issues required for support.

2) Obtain the most recent ASMLIB & ASM state from your current environment.


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