What diagnostic information to collect for ADVM/ACFS related issues (Doc ID 885363.1)

Last updated on MAY 22, 2023

Applies to:

Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Cloud Service - Version N/A and later
Oracle Database - Enterprise Edition - Version 11.2.0.1 to 12.1.0.2 [Release 11.2 to 12.1]
Oracle Database - Standard Edition - Version 11.2.0.2 to 12.1.0.2 [Release 11.2 to 12.1]
Oracle Database Cloud Schema Service - Version N/A and later
Information in this document applies to any platform.

Purpose

The purpose of this document is to provide guidance on what to collect when troubleshooting ACFS/ADVM related issues.

Troubleshooting Steps

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In this Document

Troubleshooting Steps

1. What is New in 11.2.0.3

2. What is New in 12.1.0.2 (see also Appendix C)

4. ASM Instance Alert Log and Process Trace Files

5. Operating System Log/Event files

6. ACFS/ADVM Specific Log Files

7. Panics / Crash Dumps / Hangs

8. ACFS Replication Diagnostic Information

9. Information Checklist When Reporting a Problem

10. Database on ACFS issues

Appendix A - Persistent OKS logs (11.2.0.3 & onwards)

Appendix B - diagcollection.pl script automatically collects most ACFS information. (11.2.0.3.4 & onwards)

Appendix C - USM OS Driver Binary Logs (12.1.0.2 onwards)

Appendix D - Trace File Analyzer Support for ACFS/ADVM (12.1.0.2 onwards)

Appendix E - Steps to detect if an ACFS filesystem is NFS mounted (ACFS Hangings diagnostic)

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