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Oracle Install Crashed With Java Error in Windows Environment. (Doc ID 958591.1)

Last updated on DECEMBER 24, 2019

Applies to:

Oracle Database - Enterprise Edition - Version and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Microsoft Windows x64 (64-bit)
Microsoft Windows (32-bit)
Microsoft Windows Itanium (64-bit)


OUI crash with Java error at installation of Oracle 10gR2 on Window 2003 R2 x64 with bellow crash log from JVM

# An unexpected error has been detected by HotSpot Virtual Machine:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000000835b7b6, pid=1624, tid=1628
# Java VM: Java HotSpot(TM) 64-Bit Server VM (1.5.0_04-b05 mixed mode)
# Problematic frame:
# V [jvm.dll+0x35b7b6]

--------------- T H R E A D ---------------
Current thread (0x0000000001bc7c40): JavaThread "main" [_thread_in_vm, id=1628]
siginfo: ExceptionCode=0xc0000005, reading address 0xffffffffffffffff

Stack: [0x0000000000030000,0x0000000000130000), sp=0x000000000012f008, free space=1020k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V [jvm.dll+0x35b7b6]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j oracle.sysman.oii.oiip.osd.win32.OiipwWin32NativeCalls.GetAllOracleHomeNames()[Ljava/lang/String;+0
j oracle.sysman.oii.oiip.oiipg.OiipgOracleHomes.getAllOracleHomeNames()[Ljava/lang/String;+47
j oracle.sysman.oii.oiii.OiiiInstallAreaControl.assignOracleHomeNames()V+2
j oracle.sysman.oii.oiii.OiiiInstallAreaControl.initAreaControl(Ljava/lang/String;I)V+79
j oracle.sysman.oii.oiii.OiiiInstallAreaControl.initAreaControl(Ljava/lang/String;)V+2
j oracle.sysman.oii.oiic.OiicInstallSession.setAreaControls(Ljava/lang/String;)V+136
j oracle.sysman.oii.oiic.OiicInstallSession.<init>(Loracle/sysman/oii/oiic/OiicInstaller;Z)V+104
j oracle.sysman.oii.oiic.OiicSessionWrapper.createNewSession(Ljava/lang/String;)V+79
j oracle.sysman.oii.oiic.OiicSessionWrapper.<init>(Loracle/sysman/oii/oiic/OiicInstaller;Z)V+51
j oracle.sysman.oii.oiic.OiicInstaller.init(Z)V+17
j oracle.sysman.oii.oiic.OiicInstaller.runInstaller([Ljava/lang/String;)I+102
j oracle.sysman.oio.oioc.OiocOneClickInstaller.runInstaller()I+13
j oracle.sysman.oio.oioc.OiocOneClickInstaller.startRun()V+6
j oracle.sysman.oio.oioc.OiocOneClickDB.nextClicked()V+3
j oracle.sysman.oio.oioc.OiocOneClickInstaller.main([Ljava/lang/String;)V+59
v ~StubRoutines::call_stub


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