My Oracle Support Banner

11.1.7.20 OracleMTSRecoveryService Fails to Start During ODAC2009 Installation (Doc ID 966908.1)

Last updated on JULY 05, 2017

Applies to:

Oracle Services for Microsoft Transaction Server - Version 11.1.0.7 and later
Microsoft Windows (32-bit)
***Checked for relevance on 18-Jul-2012***

Symptoms

During installation of the 11.1.7.20 Oracle Data Access Components (ODAC 2009), the following error may result dialog may result during the installation process:

OS error in starting service.
OracleMTSRecoveryService





Installactions.log will show an entry similar to the following:

INFO: Calling Action ntServicesActions10.2.0.6.0 ntStartService
selectedNodes = null
serviceName = OracleMTSRecoveryService

INFO: Exception thrown from action: ntStartService
Exception Name: StartIndeterminate_OS_ErrorException
Exception String: OS error in starting service OracleMTSRecoveryService
Exception Severity: 0
WARNING: This will stop installation of all products and exit the Installer. Are you sure that you want to stop the installation and exit?
INFO: User Selected: Yes/OK



The following entry can be seen in the event log:

The OracleMTSRecoveryService failed to start due to the following error.
The application has failed to start because the application configuration is incorrect.  Reinstalling the application may fix this this problem.




Changes

The same environment may have worked without error on 11.1.0.7.0 or prior.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.