AIX: 11gR2 runInstaller Warns INS-13001 while CLUVFY Reports "Reference data is not available for verifying prerequisites on this operating system distribution"
(Doc ID 986657.1)
Last updated on MAY 22, 2020
Applies to:
Oracle Database - Enterprise Edition - Version 11.2.0.1 to 11.2.0.3 [Release 11.2]Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
IBM AIX on POWER Systems (64-bit)
Symptoms
While installing 11gR2 on AIX, following error reported:
INS-13001 Environment does not meet minimum requirements.
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Installation error file (oraInstall${timestamp}.err) shows the following:
---# Begin Stacktrace #---------------------------
ID: oracle.install.driver.oui.OUISetupDriver:13
oracle.cluster.verification.PreReqNotSupportedException: Reference data is not available for verifying prerequisites on this operating system distribution
at oracle.cluster.verification.constraints.XmlTaskFactory.getTasks(XmlTaskFactory.java:243)
at oracle.ops.verification.framework.util.VerificationUtil.isPreReqSupported(VerificationUtil.java:4528)
at oracle.ops.verification.framework.util.VerificationUtil.isPreReqSupported(VerificationUtil.java:4477)
at oracle.cluster.verification.ClusterVerification.isPreReqSupported(ClusterVerification.java:6382)
at oracle.install.driver.oui.OUISetupDriver.verifyEnvironment(OUISetupDriver.java:299)
at oracle.install.driver.oui.OUISetupDriver.load(OUISetupDriver.java:422)
at oracle.install.ivw.crs.driver.CRSSetupDriver.load(CRSSetupDriver.java:183)
at oracle.install.commons.base.driver.common.Installer.run(Installer.java:216)
at oracle.install.commons.util.Application.startup(Application.java:869)
at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:164)
at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:181)
at oracle.install.commons.base.driver.common.Installer.startup(Installer.java:265)
at oracle.install.ivw.crs.driver.CRSInstaller.startup(CRSInstaller.java:96)
at oracle.install.ivw.crs.driver.CRSInstaller.main(CRSInstaller.java:103)
---# End Stacktrace #-----------------------------
---# Begin Stacktrace #---------------------------
ID: oracle.install.commons.util.exception.DefaultErrorAdvisor:16
oracle.cluster.verification.PreReqNotSupportedException: Reference data is not available for verifying prerequisites on this operating system distribution
at oracle.cluster.verification.constraints.XmlTaskFactory.getTasks(XmlTaskFactory.java:243)
at oracle.ops.verification.framework.util.VerificationUtil.isPreReqSupported(VerificationUtil.java:4528)
at oracle.ops.verification.framework.util.VerificationUtil.isPreReqSupported(VerificationUtil.java:4477)
at oracle.cluster.verification.ClusterVerification.isPreReqSupported(ClusterVerification.java:6382)
at oracle.install.driver.oui.OUISetupDriver.verifyEnvironment(OUISetupDriver.java:299)
at oracle.install.driver.oui.OUISetupDriver.load(OUISetupDriver.java:422)
at oracle.install.ivw.crs.driver.CRSSetupDriver.load(CRSSetupDriver.java:183)
at oracle.install.commons.base.driver.common.Installer.run(Installer.java:216)
at oracle.install.commons.util.Application.startup(Application.java:869)
at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:164)
at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:181)
at oracle.install.commons.base.driver.common.Installer.startup(Installer.java:265)
at oracle.install.ivw.crs.driver.CRSInstaller.startup(CRSInstaller.java:96)
at oracle.install.ivw.crs.driver.CRSInstaller.main(CRSInstaller.java:103)
---# End Stacktrace #-----------------------------
If execute "runcluvfy.sh stage -pre crsinst -n <node1>,<node2> -verbose", it reports:
..
Checking user equivalence...
Check: User equivalence for user "oracle"
Node Name Comment
------------------------------------ ------------------------
<node1> passed
<node2> passed
Result: User equivalence check passed for user "oracle"
ERROR:
Reference data is not available for verifying prerequisites on this operating system distribution
Verification cannot proceed
Pre-check for cluster services setup was unsuccessful on all the nodes.
Changes
Cause
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