AIX: 11gR2 runInstaller Warns INS-13001 while CLUVFY Reports "Reference data is not available for verifying prerequisites on this operating system distribution" (Doc ID 986657.1)

Last updated on DECEMBER 19, 2013

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.1 to 11.2.0.3 [Release 11.2]
IBM AIX on POWER Systems (64-bit)

Symptoms

While installing 11gR2 on AIX, following error reported:

INS-13001 Environment does not meet minimum requirements.
Are you sure you want to continue?

Installation error file (oraInstall${timestamp}.err) shows the following:

---# Begin Stacktrace #---------------------------
ID: oracle.install.driver.oui.OUISetupDriver:13
oracle.cluster.verification.PreReqNotSupportedException: Reference data is not available for verifying prerequisites on this operating system distribution
    at oracle.cluster.verification.constraints.XmlTaskFactory.getTasks(XmlTaskFactory.java:243)
    at oracle.ops.verification.framework.util.VerificationUtil.isPreReqSupported(VerificationUtil.java:4528)
    at oracle.ops.verification.framework.util.VerificationUtil.isPreReqSupported(VerificationUtil.java:4477)
    at oracle.cluster.verification.ClusterVerification.isPreReqSupported(ClusterVerification.java:6382)
    at oracle.install.driver.oui.OUISetupDriver.verifyEnvironment(OUISetupDriver.java:299)
    at oracle.install.driver.oui.OUISetupDriver.load(OUISetupDriver.java:422)
    at oracle.install.ivw.crs.driver.CRSSetupDriver.load(CRSSetupDriver.java:183)
    at oracle.install.commons.base.driver.common.Installer.run(Installer.java:216)
    at oracle.install.commons.util.Application.startup(Application.java:869)
    at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:164)
    at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:181)
    at oracle.install.commons.base.driver.common.Installer.startup(Installer.java:265)
    at oracle.install.ivw.crs.driver.CRSInstaller.startup(CRSInstaller.java:96)
    at oracle.install.ivw.crs.driver.CRSInstaller.main(CRSInstaller.java:103)

---# End Stacktrace #-----------------------------
---# Begin Stacktrace #---------------------------
ID: oracle.install.commons.util.exception.DefaultErrorAdvisor:16
oracle.cluster.verification.PreReqNotSupportedException: Reference data is not available for verifying prerequisites on this operating system distribution
    at oracle.cluster.verification.constraints.XmlTaskFactory.getTasks(XmlTaskFactory.java:243)
    at oracle.ops.verification.framework.util.VerificationUtil.isPreReqSupported(VerificationUtil.java:4528)
    at oracle.ops.verification.framework.util.VerificationUtil.isPreReqSupported(VerificationUtil.java:4477)
    at oracle.cluster.verification.ClusterVerification.isPreReqSupported(ClusterVerification.java:6382)
    at oracle.install.driver.oui.OUISetupDriver.verifyEnvironment(OUISetupDriver.java:299)
    at oracle.install.driver.oui.OUISetupDriver.load(OUISetupDriver.java:422)
    at oracle.install.ivw.crs.driver.CRSSetupDriver.load(CRSSetupDriver.java:183)
    at oracle.install.commons.base.driver.common.Installer.run(Installer.java:216)
    at oracle.install.commons.util.Application.startup(Application.java:869)
    at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:164)
    at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:181)
    at oracle.install.commons.base.driver.common.Installer.startup(Installer.java:265)
    at oracle.install.ivw.crs.driver.CRSInstaller.startup(CRSInstaller.java:96)
    at oracle.install.ivw.crs.driver.CRSInstaller.main(CRSInstaller.java:103)

---# End Stacktrace #-----------------------------


If execute "runcluvfy.sh stage -pre crsinst -n node1,node2 -verbose", it reports:

..

Checking user equivalence...

Check: User equivalence for user "oracle"
 Node Name                             Comment                
 ------------------------------------  ------------------------
 node1                                 passed                  
 node2                                 passed                  
Result: User equivalence check passed for user "oracle"

ERROR:
Reference data is not available for verifying prerequisites on this operating system distribution
Verification cannot proceed


Pre-check for cluster services setup was unsuccessful on all the nodes.
 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms