AIX: 11gR2 runInstaller Warns INS-13001 while CLUVFY Reports "Reference data is not available for verifying prerequisites on this operating system distribution" (Doc ID 986657.1)

Last updated on MAY 22, 2020

Applies to:

Symptoms

While installing 11gR2 on AIX, following error reported:

INS-13001 Environment does not meet minimum requirements.
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Installation error file (oraInstall${timestamp}.err) shows the following:

---# Begin Stacktrace #---------------------------
ID: oracle.install.driver.oui.OUISetupDriver:13
oracle.cluster.verification.PreReqNotSupportedException: Reference data is not available for verifying prerequisites on this operating system distribution
    at oracle.cluster.verification.constraints.XmlTaskFactory.getTasks(XmlTaskFactory.java:243)
    at oracle.ops.verification.framework.util.VerificationUtil.isPreReqSupported(VerificationUtil.java:4528)
    at oracle.ops.verification.framework.util.VerificationUtil.isPreReqSupported(VerificationUtil.java:4477)
    at oracle.cluster.verification.ClusterVerification.isPreReqSupported(ClusterVerification.java:6382)
    at oracle.install.driver.oui.OUISetupDriver.verifyEnvironment(OUISetupDriver.java:299)
    at oracle.install.driver.oui.OUISetupDriver.load(OUISetupDriver.java:422)
    at oracle.install.ivw.crs.driver.CRSSetupDriver.load(CRSSetupDriver.java:183)
    at oracle.install.commons.base.driver.common.Installer.run(Installer.java:216)
    at oracle.install.commons.util.Application.startup(Application.java:869)
    at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:164)
    at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:181)
    at oracle.install.commons.base.driver.common.Installer.startup(Installer.java:265)
    at oracle.install.ivw.crs.driver.CRSInstaller.startup(CRSInstaller.java:96)
    at oracle.install.ivw.crs.driver.CRSInstaller.main(CRSInstaller.java:103)

---# End Stacktrace #-----------------------------
---# Begin Stacktrace #---------------------------
ID: oracle.install.commons.util.exception.DefaultErrorAdvisor:16
oracle.cluster.verification.PreReqNotSupportedException: Reference data is not available for verifying prerequisites on this operating system distribution
    at oracle.cluster.verification.constraints.XmlTaskFactory.getTasks(XmlTaskFactory.java:243)
    at oracle.ops.verification.framework.util.VerificationUtil.isPreReqSupported(VerificationUtil.java:4528)
    at oracle.ops.verification.framework.util.VerificationUtil.isPreReqSupported(VerificationUtil.java:4477)
    at oracle.cluster.verification.ClusterVerification.isPreReqSupported(ClusterVerification.java:6382)
    at oracle.install.driver.oui.OUISetupDriver.verifyEnvironment(OUISetupDriver.java:299)
    at oracle.install.driver.oui.OUISetupDriver.load(OUISetupDriver.java:422)
    at oracle.install.ivw.crs.driver.CRSSetupDriver.load(CRSSetupDriver.java:183)
    at oracle.install.commons.base.driver.common.Installer.run(Installer.java:216)
    at oracle.install.commons.util.Application.startup(Application.java:869)
    at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:164)
    at oracle.install.commons.flow.FlowApplication.startup(FlowApplication.java:181)
    at oracle.install.commons.base.driver.common.Installer.startup(Installer.java:265)
    at oracle.install.ivw.crs.driver.CRSInstaller.startup(CRSInstaller.java:96)
    at oracle.install.ivw.crs.driver.CRSInstaller.main(CRSInstaller.java:103)

---# End Stacktrace #-----------------------------

If execute "runcluvfy.sh stage -pre crsinst -n <node1>,<node2> -verbose", it reports:

..

Checking user equivalence...

Check: User equivalence for user "oracle"
 Node Name                             Comment                
 ------------------------------------  ------------------------
  <node1>                                 passed                  
  <node2>                                 passed                  
Result: User equivalence check passed for user "oracle"

ERROR:
Reference data is not available for verifying prerequisites on this operating system distribution
Verification cannot proceed

Pre-check for cluster services setup was unsuccessful on all the nodes.

 

Changes

Cause

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