Enhanced Retropay Does Not Pick Up Changes In Contacts For Retro Calculation (Doc ID 1050565.1)

Last updated on JANUARY 05, 2017

Applies to:

Oracle Payroll - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

Find that when an employee's record is updated with new contact details - these changes are not being picked up and reported in the RetroPay processing.



Steps To Reproduce:

The issue can be reproduced at will with the following steps:

  1. Add new contact details to an employee.
  2. Run the retropay processes.
  3. Check the results.

 

Cause

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