Workflow Service Containers Will Not Start: oracle.jms.AQjmsException: JMS-120: Dequeue failed

(Doc ID 1050892.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Workflow - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
Checked for relevance on 29-SEP-2016


The Workflow Service Container logs shows error:

oracle.jms.AQjmsException: JMS-120: Dequeue failed
at oracle.jms.AQjmsError.throwEx(
at oracle.jms.AQjmsConsumer.dequeue(
at oracle.jms.AQjmsConsumer.receiveFromAQ(
at oracle.jms.AQjmsConsumer.receive(

Monitoring failed this iteration -> oracle.apps.fnd.cp.gsc.ProcessorException: Could not start automatic component -> oracle.apps.fnd.cp.gsc.server.GenericSvcComponentEOException: ORA-20002: 3825: Error '-24033 - ORA-24033: no recipients for message' encountered during execution of Rule function 'WF_RULE.ERROR_RULE' for event 'oracle.apps.fnd.cp.gsc.SvcComponent.start' with key 'SVC:15/JAN/2010'. FUNCTION_NAME=WF_EVENT_OJMSTEXT_QH.enqueue()


Payroll patch 9204430 was applied which revoked DBA role from the APPS user by running script:


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