Workflow Service Containers Will Not Start: oracle.jms.AQjmsException: JMS-120: Dequeue failed (Doc ID 1050892.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Workflow - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
Checked for relevance on 29-SEP-2016


Symptoms


The Workflow Service Container logs shows error:

oracle.jms.AQjmsException: JMS-120: Dequeue failed
at oracle.jms.AQjmsError.throwEx(AQjmsError.java:233)
at oracle.jms.AQjmsConsumer.dequeue(AQjmsConsumer.java:1424)
at oracle.jms.AQjmsConsumer.receiveFromAQ(AQjmsConsumer.java:692)
at oracle.jms.AQjmsConsumer.receive(AQjmsConsumer.java:629)
at oracle.apps.fnd.wf.bes.ControlListener.run(ControlListener.java:74)

Monitoring failed this iteration -> oracle.apps.fnd.cp.gsc.ProcessorException: Could not start automatic component -> oracle.apps.fnd.cp.gsc.server.GenericSvcComponentEOException: ORA-20002: 3825: Error '-24033 - ORA-24033: no recipients for message' encountered during execution of Rule function 'WF_RULE.ERROR_RULE' for event 'oracle.apps.fnd.cp.gsc.SvcComponent.start' with key 'SVC:15/JAN/2010'. FUNCTION_NAME=WF_EVENT_OJMSTEXT_QH.enqueue()

Changes

Payroll patch 9204430 was applied which revoked DBA role from the APPS user by running script:
$AD_TOP/patch/115/sql/adrevdba.sql.

Cause

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