Marketing E-mail Fulfillment Request 'Failed' With Error 'bind value not found for merge field' (Doc ID 1051113.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle One-to-One Fulfillment - Version 11.5.9 to 11.5.10.2 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.

Symptoms

Mass Email Requests return Failed status and emails are not sent to Customers.

Expected Behavior
Expect Mass Email Requests to successfully send emails to recipients.

Steps to Reproduce
The issue can be reproduced at will when submitting any Mass Email Requests.

Cause

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