My Oracle Support Banner

Marketing E-mail Fulfillment Request 'Failed' With Error 'bind value not found for merge field' (Doc ID 1051113.1)

Last updated on JUNE 29, 2019

Applies to:

Oracle One-to-One Fulfillment - Version 11.5.9 to 11.5.10.2 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.

Symptoms

Mass Email Requests return Failed status and emails are not sent to Customers.

Expected Behavior
Expect Mass Email Requests to successfully send emails to recipients.

Steps to Reproduce
The issue can be reproduced at will when submitting any Mass Email Requests.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.