My Oracle Support Banner

How Can Tax be Recalculated on a Service Contract (Doc ID 1051472.1)

Last updated on JULY 11, 2022

Applies to:

Oracle Service Contracts - Version and later
Information in this document applies to any platform.


How can the Tax be updated on a Service Contract to reflect changes to Tax Rates in Receivables?

An example of when this may be needed is when reports have been created to present renewal information to customers.  Contracts would be renewed a number of days prior to expiration.  During the time between the renewal contract being created and the start date the Tax Rate may be updated in Receivables.  However, when the renewal contract is opened the Tax on this contract does not reflect the new Tax Rate and reports created to present the customer would contain the same inaccurate Tax information as the data is being pulled from the Service Contract. 

Note: The correct Tax will be billed to the contract customer regardless of the Amount displayed in the Service Contract.  The Tax amount provided in the contract is only an estimate.  The actual Tax to be invoiced to the customer is calculated in Receivables when the Invoice is created.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.