ITS Error No Goods Dispatched Account for Internal Order; Customer Will not Create a Goods Dispatched Account (Doc ID 1053647.1)

Last updated on MAY 16, 2016

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 and later
Oracle Purchasing - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to interface a delivery on an internal sales order to  OM and Inventory, the following error occurs.

ERROR
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There is no default goods dispatched account for org  <organization id>

STEPS
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1. Order Management super user
2. Nav->shipping->interfaces->run
3. Run interface trip stop for the problematic delivery or trip stop.
4. ITS completes with error
5. Review ITS log file, see the above error.
6.  Review the HTMomse11i or HTMomse12 report for the problematic order.  In the Purchase Requisition section,  see that the requisition line for the problematic order line has destination type as EXPENSE.

Cause

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