My Oracle Support Banner

Automatic Remittances Gives DUPLICATE_AUTH and Receipts Disappear from Batch on Approval (Doc ID 1053939.1)

Last updated on FEBRUARY 20, 2018

Applies to:

Oracle Payments - Version 12.0.6 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.

Symptoms

After the application of <patch 8713025>, the Automatic Remittances Execution Report For Approval shows many transactions having the message:
 
DUPLICATE_AUTH 
Duplicate transaction.
Transaction has previously completed successfully.
 

When attempting to approve the remittance batch, all receipts disappear off the remittance batch and the report shows DUPLICATE_AUTH error.

Steps to Reproduce
---------------------
1. Perform AR flow to create remittance batch.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.