Error Sending Promise Confirmation Letter - ORA-04062: signature of package (Doc ID 1059036.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle Advanced Collections - Version: 12.0.6 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.
***Checked for relevance on 22-DEC-2011***

Symptoms

Promise to Pay Confirmation letters are not being sent after a Promise is made. The following error is seen in the Debug Java Console:

2010-FEB-03 16:39:23 - send method: PRINTER
2010-FEB-03 16:39:23 - l_template_id = 1242
2010-FEB-03 16:39:23 - Calling iex_dunning_pvt.send_fulfillment...XML
2010-FEB-03 16:39:23 - Calling send_xml
2010-FEB-03 16:39:23 - error = ORA-04062: signature of package
2010-FEB-03 16:39:23 - Problem in sending ffm
2010-FEB-03 16:39:23 - End of save_promises

Cause

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