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Customer Profile Engine (CPE) - Error In Log File: How To Identify Profile Variables That Are Causing An Error? (Doc ID 1059064.1)

Last updated on SEPTEMBER 24, 2019

Applies to:

Oracle Customer Care - Version 11.5.10.2 and later
Information in this document applies to any platform.
CSCPRFEN


Goal

Getting any of the following errors in the log file when running the Customer Profile Engine (CSCPRFEN):

+---------------------------------------------------------------------------+
Evaluate_Checks4_Var(check_id => 1124,
                    Error    => -1830
                    ORA-01830: date format picture ends before converting entire input string)
-1830 ORA-01830: date format picture ends before converting entire input string
+---------------------------------------------------------------------------+

+---------------------------------------------------------------------------+
Evaluate_Blocks4_No_Batch(70, 123456)
-942 ORA-00942: table or view does not exist
[...]
Evaluate_Checks1_No_Batch(chk_id=60, party_id=123456, account_id=)
-942 ORA-00942: table or view does not exist
+---------------------------------------------------------------------------+

How to identify the Profile Variable that is causing the error so it can be corrected in the Customer Care Profile setup forms?

Solution

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In this Document
Goal
Solution


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