The LoV In The Material Debrief Item Field Shows No Values
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Field Service - Version: 126.96.36.199 to 12.1.2 - Release: 11.5 to 12.1
Information in this document applies to any platform.
*** Checked for relevance on 19-DEC-2011 **
*Form:CSFFEDBF.FMB - Debrief
The expectation is that (irrespective of there being a positive stock level) the Item LoV should display the items which are in the selected sub-inventory, and have been used in the completion of the task, and thereby be able to complete the Debrief.
The issue can be reproduced at will with the following steps:
1. Navigate to the Debrief form, Materials tab,
2. Enter the Service Activity Code (SAC), and sub-inventory,
3. Navigate to the Inventory field,
4. Press the LoV, and the error message 'No entries found for List of Values' is displayed.
As a result users cannot complete the Material debrief.
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