MSCA,Create RMA Interface Record Failed With The Following Error:No Records Match Your Selection (Doc ID 1060403.1)

Last updated on NOVEMBER 19, 2016

Applies to:

Oracle Warehouse Management - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to receive an RMA using mobile application , the following error occurs.

ERROR
Create RMA interface record failed.
|No records match your selection.

STEPS
1. Navigate: Receiving>Receipts>RMA
2. Navigate >Inbound>Receive>RMA
3. Enter RMA# and complete the receipt
4. Enter the done button and the error shows

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms