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Why Are Inactive Collectors Still Available In Customer Account, Find Collectors Form (Doc ID 1060656.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version to 12.1 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.


Why are Inactive Collectors still available in Customer Account, Find Collectors Form?

Steps to Reproduce
  1) Navigate -> Setup -> Collections -> Collectors 
  2) Query the Collectors and inactivate the collecto
  3) Go to Collections -> Customer Accounts Click on the Collector it is still appearing 



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