Why Are Inactive Collectors Still Available In Customer Account, Find Collectors Form
(Doc ID 1060656.1)
Last updated on APRIL 30, 2019
Applies to:Oracle Receivables - Version 220.127.116.11 to 12.1 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
Why are Inactive Collectors still available in Customer Account, Find Collectors Form?
Steps to Reproduce
1) Navigate -> Setup -> Collections -> Collectors
2) Query the Collectors and inactivate the collecto
3) Go to Collections -> Customer Accounts Click on the Collector it is still appearing
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