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Repair Technician: 'Error occurred when inserting job header record for Job <job number> into wip_job_schedule_interface table' (Doc ID 1060966.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Depot Repair - Version 12.0.6 to 12.0.6 [Release 12]
Information in this document applies to any platform.

Symptoms

In Depot Repair, Repair Technician screen, when attempting to create a new job the following error is generated:

Error occurred when inserting job header record for Job <job number> into wip_job_schedule_interface table.

The issue can be reproduced at will with the following steps:
1. Connect to the applications using a suitable responsibility (e.g. Depot Repair Manager).
2. Using the Repair Order screen either query an existing Repair Order  (RO), or create a new one, which has a 'WIP' Repair Type.
3. Attempt to create a new job against this Repair Type.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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