No Notifications are Received from HRSSA Workflow (Doc ID 1061178.1)

Last updated on JULY 12, 2016

Applies to:

Oracle iRecruitment - Version 11.5.10.2 to 12.1.2 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 03-Sep-2014***


Symptoms

Find that notifications are received within iRecruitment but the users do not receive email notifications. This is particular for HRSSA workflow notifications only as other notifications are sent to users.

The log files show the following error:

#Detail 0
java.lang.NullPointerException
at+oracle.apps.irc.vacancy.server.VacancyAMImpl.getUsersAssignmentDefaults(VacancyAMImpl.java 2675)
at+oracle.apps.irc.vacancy.server.VacancyAMImpl.initializeToBusinessGroup(VacancyAMImpl.java 3721)
at+oracle.apps.irc.vacancy.server.RestoreDraft.setupData(RestoreDraft.java 72
at+oracle.apps.irc.vacancy.server.VacancyAMImpl.restoreDraftVacancy(VacancyAMImpl.java 325)
at+sun.reflect.NativeMethodAccessorImpl.invoke0(Native+Method)
at+sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java 39)
at+sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java 25)
at+java.lang.reflect.Method.invoke(Method.java 597)
at+oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java 190)
at+oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java 153)
at+oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java 761)
at+oracle.apps.irc.vacancy.webui.VacancyApproveNotifCO.processRequest(VacancyApproveNotifCO.java 147)
(..)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms