SFM Event Manager Queue Service (SFM) Error ORA-00904: "TAB"."USER_PROP": INVALID IDENTIFIER (Doc ID 1061711.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Service Fulfillment Manager - Version 12.0.4 and later
Information in this document applies to any platform.
***Checked for relevance on 26-Feb-2013***


Symptoms

This datafix has been approved by development for Customer consumption 27-Apr-2012.

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When attempting to process transactions through SFM the following error occurs.

Event Manager Failed to Process Message with ID . The following error was encountered when processing the message. Exception occured when handling message Id:

Error:-904 ORA-00904: "TAB"."USER_PROP": invalid identifier

 
The issue can be reproduced at will with the following steps:

1. System Administrator > Work Flow > Administrator Workflow > home

Many notifications are errored out with same message.

Changes

Upgrade from 11i to R12

Cause

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