JTAUMPSW Workflow Error: XXXXX 'Is Not a Valid Role or User Name' for iSupport User
Last updated on MARCH 06, 2018
Applies to:
Oracle Common Applications - Version 12.0.4 to 12.1.3 [Release 12.0 to 12.1]Information in this document applies to any platform.
Symptoms
In release 12.0.4 or higher version, the following error message may appear in the SYSADMIN's Worklist:
Getting an Error occurred in the following Workflow.
Item Type = JTAUMPSW
Item Key = 12345
User Key = xxxxx request for password
Error Name = WFNTF_ROLE
Error Message = 3205: 'xxxxx' is not a valid role or user name.
Error Stack =
Wf_Notification.Send(xxxxx@xxxx.xxx, JTAUMPSW, REG_APPRL_REQ, WF_ENGINE.CB)
Wf_Engine_Util.Notification_Send(JTAUMPSW, =12345, 191111, JTAUMPSW:REG_APPRL_REQ)
Wf_Engine_Util.Notification(JTAUMPSW, 12345, 191111, RUN)
To SYSADMIN
Sent 22-OCT-08 01:21:47
ID 132110
Steps To Reproduce:
(R) iSupport Administrator
1. Create a new user in iSupport.
2. Log in as sysadmin.
3. Go to the Workflow Administrator responsibility.
4. Launch the JTAUMPSW workflow.
5. Set the requestor_user_name, password attributes.
6. Set the approval_required attribute to T.
7. Submit.
8. Look at the workflow in the status monitor, to check the workflow error.
8. Look at the workflow in the status monitor, to check the workflow error.
Changes
Cause
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