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Manage Mobile Users Error: "ORA-00001: Unique Constraint CSM.CSM_PO_LOC_ASS_ALL_ACC_U1 Violated" (Doc ID 1063202.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Mobile Field Service - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

After running "Manages Mobile Users" concurrent program, several users are still disabled.  Following error is generated:

6867482: User creation error: java.sql.SQLIntegrityConstraintViolationException: ORA-00001: unique constraint (CSM.CSM_PO_LOC_ASS_ALL_ACC_U1) violated
ORA-06512: at "APPS.ASG_HELPER", line 179
ORA-06512: at line 1

 
Issue continues to reproduce after removing and re-adding "Oracle Mobile Field Service" responsibility to the affected users.

The issue can be reproduced by running the "Manages Mobile Users" concurrent program.

Cause

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In this Document
Symptoms
Cause
Solution
References


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