Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Teleservice - Version 184.108.40.206 and later
Information in this document applies to any platform.
***Checked for relevance on 10-Jan-2014***
When there are more than one active contracts available for a particular instance, even if we apply one contract while Service Request Creation, the other active contracts are not getting displayed in the service request form unless Get Contracts button is displayed when a Service Request is queried.
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