Service: All Active Contracts Are Not Getting Displayed For An Instance In Service Request Form
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Teleservice - Version 184.108.40.206 and later
Information in this document applies to any platform.
***Checked for relevance on 10-Jan-2014***
When there are more than one active contracts available for a particular instance, even if we apply one contract while Service Request Creation, the other active contracts are not getting displayed in the service request form unless Get Contracts button is displayed when a Service Request is queried.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms