Price Protection Closing Claim Error LPX-00217: invalid character Error at line 1 has been detected in DPP_CLAIMS_PVT. ORA-31011: XML Parsing (Doc ID 1063337.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Price Protection - Version 12.1.1 to 12.1.1 [Release 12.1]
Information in this document applies to any platform.
***Checked for relevance on 11-Aug-2013***

Symptoms

Price Protection claim is throwing an error in SOA process when it is initiated for Approval when Custom Settlement method is used.

Error

Start == Item Type:OZF_CSTL-- Item key:3054_3 Oracle error -31011:
ORA-31011: XML parsing failed
ORA-19202: Error occurred in XML processing
LPX-00217: invalid character 0 U+0000
Error at line 1 has been detected in DPP_CLAIMS_PVT. ORA-31011: XML parsing failed
ORA-19202: Error occurred in XML processing
LPX-00217: invalid character 0 U+0000
Error at line 1 in Package DPP_CLAIMS_PVT Procedure Update_Claims

Steps to Reproduce

Cause

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