Find A Data Mismatch Between Serials (MSN) And Quantity (MOQD) Tables (Doc ID 1063592.1)

Last updated on FEBRUARY 27, 2017

Applies to:

Oracle Inventory Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

The MTL_ONHAND_QUANTITIES table displays a greater quantity than the MTL_SERIAL_NUMBERS table.

There is a mismatch of data between mtl_serial_numbers and mtl_onhand_quantities

STEPS
1. Navigate to Inventory Manager > Organization Items
2. Attempt to change the serial number status to 'No Control' from 'At Receipt'.
3. Error received stating that a quantity exists even though all the serial numbers in inventory for that item have been checked out (Miscellaneous Issue) from Inventory.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms