IEXLSGEN - Collections Search Form Is Having Performance Issues Searching By Account or Bill-to (Doc ID 1064358.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On Production R12:

Searching by account or bill-to in the collections agent quick search is having performance issues:

Responsibility: Collections Agent
NAV: Search -> Quick Search -> Search by Account (or Bill-to)
Enter Organization Name and press Submit

Cause

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