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Repair Order Error: 'The creation of a default logistics line(s) failed' When Creating Logistics Lines (Doc ID 1064451.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.0.6 and later
Information in this document applies to any platform.
***Checked for relevance on 28-Nov-2013***

Symptoms

When attempting to create Repair Order and logistics line, the following error occurs.

ERROR
-----------------------
The creation of a default logistics line(s) failed. Please enter the requisite Line(s) manually in the logistics tab.




The issue can be reproduced at will with the following steps:
1. Open a New Repair Order form.
2. Enter required information, and then save.

Cause

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In this Document
Symptoms
Cause
Solution


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