R12 - UNABLE TO ADD ATTACHMENTS CATEGORY IN CUSTOMERS PAGE VIA PERSONALIZATION
Last updated on JULY 12, 2017
Applies to:Oracle Receivables - Version: 12.1.1 to 12.1.1 - Release: 12 to 12
Information in this document applies to any platform.
Steps to reproduce:
-Receivables Manager, N: Customers : Customers
-Query a customer
-Click on the Details icon for the account.
-Select the Attachments tab.
-Click on the link Personalize "Attachments"
-In the Personalize Region: Attachments page, note that the 'Personalize' icon for 'Message Choice: Category Mappings' is not there.
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