Person Name Formats Not Updating In SSHR (Doc ID 1065610.1)

Last updated on AUGUST 16, 2017

Applies to:

Oracle Self-Service Human Resources - Version 11.5.10.2 to 12 [Release 11.5.10 to 12.0]
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Manager Views (Performance Tab)

Why Person Name formats are NOT in Sync with Core HR and SSHR

EXPECTED BEHAVIOR
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Expect to see Person Name formats updated in SSHR

STEPS
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The issue can be reproduced at will with the following steps:
Navigate ESS-->Personal Information-->The full name displayed is not in the right format.

Followed documents (<Note 359995.1> and <Note 728848.1>) and implemented the following:

1) Changed the Person Name format for both (Full Name and List Name) on the other definition.
2) Ran the Update Person name Report.
3) Set the following profiles:
HR:Local or Global Name Format
HR: Display Person Name
HR: Propagate Data Changes

However, every time a change is done the format of the name displayed is correct. But, not when viewed after logging in.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the person name format correctly immediately.

Cause

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