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Person Name Formats Not Updating In SSHR (Doc ID 1065610.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Self-Service Human Resources - Version to 12 [Release 11.5.10 to 12.0]
Information in this document applies to any platform.


On : 12.1.2 version, Manager Views (Performance Tab)

Why Person Name formats are NOT in Sync with Core HR and SSHR

The issue can be reproduced at will with the following steps:

Navigate ESS-->Personal Information-->The full name displayed is not in the right format.

Followed documents (<Note 359995.1> and <Note 728848.1>) and implemented the following:

1) Changed the Person Name format for both (Full Name and List Name) on the other definition.
2) Ran the Update Person name Report.
3) Set the following profiles:
HR:Local or Global Name Format
HR: Display Person Name
HR: Propagate Data Changes

However, every time a change is done the format of the name displayed is correct. But, not when viewed after logging in.


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